FAQ
khelo 88 FAQ — answers to all your questions
Playing games on mobile, depositing with bKash or Nagad, live dealer tables, responsible gaming tools — the most frequently asked questions about khelo 88 are organised into four sections on this page. Use the table of contents below to jump straight to the section you need.
Table of Contents
Section 1
Mobile Use
If you run into any issues using khelo 88 on an Android or iOS device, check the answers in this section. khelo 88 App details are also available here.
khelo 88 works on both Android and iOS. You can use the site directly from the browser on any modern smartphone or tablet. There is also an Android APK and an iOS app available through official channels, which give a smoother experience on mobile. If you have an older operating system, it is a good idea to keep your browser updated.
If pages are loading slowly, start by clearing your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data and delete cached images and files. Refreshing the page after that usually fixes the problem. Also make sure you have a stable Wi-Fi or mobile data connection — a weak network can cause live games to buffer.
If your connection drops, the khelo 88 server holds your session. Once you reconnect and log back in, you can usually pick up where you left off. In slots or table games, any round that was in progress is completed on the server side, so an incomplete bet is generally not lost. Reconnecting to a live game may take a moment longer.
khelo 88 APK is available through official channels. Before installing, you need to enable "Unknown Sources" or "Install unknown apps" on your Android device — you can do this from Settings → Security. Once installed, log in with your existing account; there is no need to create a new one.
Yes, khelo 88 works fully on iOS devices. You can use the site directly from Safari or Chrome, and an iOS app is also available through official channels. The larger screen of an iPad makes the live casino table experience particularly good.
khelo 88 works in both portrait and landscape mode. Some slot games look better in landscape. If you are having trouble, turn on "Auto-rotate" in your phone's settings and clear the browser cache before trying again. App users can usually fix it by closing and reopening the app.
Section 2
Live Dealer Games
khelo 88 Casino features tables from multiple live studios including Evolution, Ezugi and AE Sexy. If you have questions about anything from Teen Patti to roulette, check here.
Teen Patti is one of the most popular card games in South Asia — it is played with three cards and the player with the best hand wins. On khelo 88, a real dealer sits in front of a camera at a live dealer table and deals the cards, so the experience feels like a real table.
Andar Bahar is a simple Indian card game. A joker card is placed in the centre of the table, then the dealer alternately places cards on the "Andar" and "Bahar" piles. You bet on which pile will receive a card of the same value as the joker first. With only two options, it is easy for beginners to pick up.
khelo 88's live tables are set up with players of different budgets in mind — some tables have lower minimum bets, while high-stakes tables are also available. The limits are shown on screen before you enter each table, so it is easy to choose one that suits you. Exact limits can be seen in the game lobby.
Yes, khelo 88's live casino runs fully on both the mobile browser and the app. A stable 4G or Wi-Fi connection is recommended for HD video streaming. Video quality adjusts automatically to your network, so you can keep playing even on a moderate internet speed.
In roulette, a wheel is spun and the number where the ball lands is the winning number. You can bet on a specific number, a range of numbers (1–18 or 19–36), a colour (red/black), or odd/even. Betting on a colour or odd/even gives roughly equal chances of winning — a good starting point for beginners. Both European and Lightning Roulette are available on khelo 88.
Some dealers at live studios can speak Bengali or Hindi, particularly at certain tables from Ezugi and Vivo Gaming. Bengali may not be available at every table, but khelo 88's live chat support is always available in Bengali. If you have any questions about the rules of a game, you can ask the support team.
Section 3
Responsible Gaming
It is important to keep gaming as entertainment. Follow khelo 88's responsible gaming policy and use the protective tools available if you need them.
Yes, users must be at least 21 years old to take part in any casino or betting activity on khelo 88. Proof of age may be requested during account verification. Minors are not allowed to create accounts, and any bets placed or winnings claimed by minors will not be accepted.
A cooling-off period is a short-term break tool — activating it pauses betting on your account for a set period of time. If you want to give yourself some distance, contact the khelo 88 support team via live chat and they will help you choose the duration that suits you.
Self-exclusion is a stricter step than a cooling-off period — it allows you to close your account completely for a longer term. During this period, logging in or placing bets is not possible. To request self-exclusion, contact khelo 88 by email or live chat support. It is a serious decision, and the support team will provide you with the information you need.
If you feel your gambling is getting out of control, it is important to seek professional help. You can contact mental health service providers and helplines in Bangladesh. On khelo 88's responsible gaming page, you will find resources and self-assessment guidance. If you have concerns about yourself or someone you know, do not delay in taking action.
A deposit limit is an effective way to keep your budget in check. Contact the khelo 88 support team about setting a limit — they will help you set a maximum daily, weekly or monthly deposit on your account. Once a limit is set, it takes effect immediately.
Some warning signs are: spending more money on gambling than your budget allows, placing larger bets to try to recover losses, neglecting family or work, and being unable to stop gambling. If you notice these signs, take a break from gambling and seek help if needed. Play for entertainment — not as a way to earn money.
Section 4
Deposit Questions
All questions about depositing via bKash, Nagad, Rocket, Upay or bank transfer are answered here. Log in at khelo 88 Login and the cashier option will be available in your account.
khelo 88 accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank can be used. The minimum deposit amount is ৳200 for all methods.
Log in to khelo 88, go to the cashier section and select "Deposit". Choose Nagad as your payment method and enter the amount you want to deposit (minimum ৳200). Send the money from the Nagad app to the number shown and then submit the transaction ID. In most cases, the balance is added within a few minutes.
First, wait a few minutes — there may be a short delay during busy periods. If the balance still has not appeared, contact khelo 88's live chat support with your transaction ID or a screenshot. The support team is available 24/7 in Bengali. Having proof of payment makes it possible to resolve the issue quickly.
The minimum deposit at khelo 88 is ৳200 for all methods. This applies to bKash, Nagad, Rocket, Upay and bank transfer. A 200% welcome bonus of up to ৳15,000 is available on your first deposit — the wagering requirement for the bonus is 20 times.
Withdrawal requests on khelo 88 are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. During busy periods or if account verification is still in progress, it may take a little longer. A fully verified account speeds up the process.
Yes, you can have multiple payment methods linked to your khelo 88 account. You can use bKash for one transaction and Nagad or Rocket for the next. However, for withdrawals, the method used for the deposit is generally given priority.
Still have a question? We are ready to help
If the answers above did not solve your issue, the khelo 88 support team is available seven days a week, twenty-four hours a day. Help is available in both Bengali and English.
Live Chat — talk to us directly using the button at the bottom right of the site or app
Email support: [email protected]
Contact us for anything related to deposits, withdrawals, bonuses or account verification.