khelo 88 Responsible Gaming
Entertainment is truly enjoyable only when it stays within control. khelo 88 wants every member to play safely, with awareness, and within their own budget.
Gambling or online betting is primarily a form of entertainment — it is not a guaranteed source of income. khelo 88 believes every player should have the right information and necessary tools to make their own decisions — how much time to spend, how much money to set aside, and when to take a break.
Our Terms and Conditions contain detailed information on gaming restrictions and responsible behaviour. Everything is covered there, from bonus usage conditions to account management guidelines — it is worth reading through once as a member.
If at any point while playing you feel you are losing control, do not delay — contact us via 24/7 live chat or email. Our support team is ready to help in both Bengali and English.
Tools to keep yourself protected
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Decreasing a limit takes effect immediately; increasing a limit takes effect after a 48-hour waiting period.
Session Time Limit
Decide in advance how many hours you will play in one session. When the time is up, the session ends automatically, making it easy for you to keep track.
Account Break
If you want to take a break for a while, temporarily close your account for anywhere from 24 hours up to 30 days. During the break, no betting or logging in will be possible.
Self-Exclusion
Choose self-exclusion to keep yourself away entirely for the long term. This option can be set for a minimum of 6 months or made permanent. While active, any attempt to open a new account will also be blocked.
Loss Limit
Set a limit on how much money you can lose within a given period before you can no longer play. This is the most direct way to manage your budget.
Transaction History
View a detailed record of all your deposits, withdrawals, and betting activity at any time. Having a clear picture of your spending is the first step toward responsible gaming.
To use these tools, go to your account settings or let us know via 24/7 live chat. The support team will guide you through the steps needed.
Warning Signs
If you notice any of the following signs in yourself, seek help without delay. These may be early signals of problem gambling:
- You feel a strong urge to bet more in order to recover money you have lost.
- You want to stop playing but cannot — you keep coming back.
- You are borrowing money from family or friends to place bets.
- You are hiding your gambling or lying about it.
- You are neglecting daily responsibilities, family, or work.
- You feel irritable or restless when you cannot play.
- You are repeatedly going over your monthly budget.
Core Principles of Responsible Gaming
- Play for entertainment, not to make money.
- Only bet what you can afford to lose without financial strain.
- Avoid betting under the influence of alcohol or drugs.
- Do not use money set aside for rent, food, or medical expenses for betting.
- Avoid betting during times of personal crisis.
- Take regular breaks and spend time on activities outside of gaming.
- Follow our platform's Privacy Policy and keep your account secure.
Where to get support
khelo 88 Support
Contact us on live chat any time, 24 hours a day, 7 days a week. Help is available in both Bengali and English. You can also request self-limits or self-exclusion right here.
Family and Trusted People
At the first sign of a problem, tell someone close in your family or a trusted friend. Having someone beside you makes it much easier to manage the situation. Speaking openly is far more effective than hiding it.
Professional Advice
Psychologists and counsellors experienced in mental health and addiction issues are available in Bangladesh. Contact the mental health department of your nearest government hospital or a private counselling centre.
Request Support by Email
Besides live chat, you can also contact our support team by email. For any question or request related to responsible gaming — self-exclusion, deposit limits, or closing your account — write to our support email. Our team will respond.
Email: [email protected]
khelo 88's Commitment
khelo 88 always wants members to play in a safe and comfortable environment. To that end, we strictly follow the age verification process and do not allow minors to open accounts.
Our support team is trained — they know how to assist a member who is facing a gambling-related problem. If we notice an unusual pattern in a member's behaviour, we may reach out on our own to check in.
Our FAQ section has detailed information on self-exclusion, deposit limits, and account management. If you cannot find what you need there, contact support directly.
Key Things to Remember
- Playing is strictly prohibited for anyone under 21.
- Betting is never a guaranteed way to earn money.
- If you have a problem, do not hide it — tell us.
- Self-exclusion can be activated at any time.
- Tell someone in your family — do not carry it alone.
- Seeking professional counselling is a sign of strength.